Airline Entertainment | Which Airline Has the Best In-Flight Entertainment Experience?

In today’s interconnected world, in-flight entertainment has become a significant factor in enhancing the travel experience. From movies and TV shows to music and games, the quality and variety of entertainment options can greatly influence a passenger’s choice of airline.

In this blog post, we dive into the in-flight entertainment packages offered by Alaska Airlines, United Airlines, Southwest Airlines, JetBlue, and Spirit Airlines. Each airline brings its unique approach to entertainment, catering to diverse preferences and needs.

Whether you’re a movie buff, a music enthusiast, or just looking for ways to pass the time in the skies, join us as we explore what these airlines have to offer.

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Alaska Airlines

Alaska Airlines offers a unique and convenient in-flight entertainment experience that caters to the modern traveler. Unlike traditional seatback players, Alaska Airlines’ system allows passengers to access a wide range of entertainment directly on their personal devices. Here’s a breakdown of what you can expect from Alaska Airlines’ in-flight entertainment:

  1. Device Compatibility: Passengers can access the entertainment library on devices like iPhones (5s or newer) and Android tablets (Android OS 3.2 and higher, excluding 4.2.2), as well as on Mac OS X (10.6 and above) and Windows 7 and 8 laptops. It’s important to check the list of supported devices before traveling.
  2. Accessing Content: Once on board, passengers can connect to the “Alaska_WiFi” network and navigate to AlaskaWiFi.com on their browser to access the content. This system is designed to be user-friendly and accessible without the need to purchase WiFi.
  3. Content Available: Alaska Airlines’ onboard servers host a diverse range of content, including popular movies and TV shows. Some of the top-viewed content includes award-winning films and popular titles like “Birdman” and “Guardians of the Galaxy”. The system is powered by nearly 2 terabytes of onboard server space, ensuring a vast selection of entertainment options.
  4. Technical Specs: The entertainment system utilizes advanced technology with 802.11n wireless access points, capable of delivering nearly 50 simultaneous video streams. This ensures a smooth and uninterrupted streaming experience.
  5. Streaming Method: The content, stored locally on servers onboard each airplane, is available even without an internet connection. This is different from typical streaming services and provides a seamless experience even on flights outside of the Wi-Fi coverage area.
  6. Support and Assistance: For any issues or queries, Alaska Airlines offers live help services through their entertainment system partner, Gogo. This service is available 24/7, ensuring passengers can always get assistance when needed.

Alaska Airlines’ in-flight entertainment system, known as Alaska Beyond™ Entertainment, is designed to provide a seamless and enjoyable experience for passengers. The focus on using personal devices and providing a wide range of content highlights Alaska Airlines‘ commitment to enhancing the in-flight experience for their customers​.

United Airlines

United Airlines is also making notable strides in enhancing its in-flight entertainment offerings. They are introducing advanced technology and a focus on passenger experience that distinguishes them in the airline industry.

  1. Advanced Display Technology: United Airlines is integrating 4K OLED displays into their seatbacks, offering passengers sharper image quality and better contrast. These high-resolution screens promise an improved viewing experience compared to many other in-flight entertainment (IFE) systems.
  2. Bluetooth Connectivity and Charging Ports: A standout feature of United’s IFE system is the inclusion of Bluetooth technology, allowing passengers to use their wireless earbuds without needing additional dongles. Additionally, the presence of USB-C ports capable of delivering 100 watts of DC power means passengers can easily charge their devices while enjoying entertainment.
  3. Screen Sizes and Fleet Upgrade: Under their United Next program, the airline plans to install these entertainment systems across both their international and domestic fleets. First-class passengers can look forward to 13-inch displays, while those in the economy will have access to 10-inch screens. However, the full rollout of this system, including the installation of the in-flight entertainment systems, is scheduled to start in 2025.
  4. Focus on Passenger Experience: United Airlines‘ decision to reintegrate seatback screens in their domestic fleet indicates a commitment to enhancing the passenger experience. This move acknowledges the value passengers place on having access to built-in entertainment systems, even as they use their personal devices for other activities like emailing or browsing the internet.
  5. Sustainable and User-Friendly: Despite the industry’s focus on sustainability, United’s approach aims to balance environmental concerns with passenger comfort. The screens being introduced are not only lightweight but also designed for easy maintenance and repair.

United Airlines‘ approach represents a significant investment in in-flight entertainment, showcasing their dedication to providing a high-quality, engaging experience for their passengers. This commitment to advanced technology and passenger preferences sets them apart in the current airline landscape.

Check out United Airlines’ full offering of In-Flight Entertainment and current movie selection here…

Southwest Airlines

Southwest Airlines offers an engaging in-flight entertainment experience with a focus on accessibility and variety. The airline’s inflight entertainment portal includes many free features, catering to a wide range of tastes and preferences. Here’s what you can expect when flying with Southwest Airlines:

  1. Diverse Entertainment Options: Southwest Airlines provides a selection of free movies, live TV, and on-demand TV series. This includes family favorites like “Trolls,” “Hotel Transylvania,” and “How to Train Your Dragon,” ensuring entertainment for all ages. For those interested in newer releases, titles like “Asteroid City,” “Fast X,” and “The Flash” are available.
  2. Special Features: The airline also features thematic content such as the Hallmark Channel’s Countdown to Christmas, available on their Inflight Entertainment Portal. This inclusion of seasonal programming adds a special touch to the inflight experience during the holiday season.
  3. Connectivity Options: Southwest’s portal allows for free texting with services like iMessage and WhatsApp, keeping passengers connected even in the air. For broader internet access, the airline offers an $8 inflight internet package, providing a cost-effective option for those needing to browse social media, check emails, or make online reservations.
  4. Updated WiFi Experience: Southwest is updating its WiFi experience on planes, aiming to provide faster access to free movies, quicker texting, and more efficient internet service. This upgrade is set to enhance the overall quality of the inflight digital experience.
  5. Family-Friendly Choices: For passengers traveling with children, Southwest’s entertainment selection includes various family-friendly movies and TV shows, ensuring a pleasant flight experience for younger passengers.

Overall, Southwest Airlines‘ inflight entertainment system stands out for its variety of content, special thematic features, and upgraded connectivity options, offering a comprehensive and enjoyable experience for travelers​.

Check out Southwest Airlines’ full-suite of in-flight entertainment amenities and current movie selection here…

Jet Blue

JetBlue elevates in-flight entertainment as the only U.S. airline with seatback screens on every seat.

Offering a mix of live TV, movies, and music for free, the airline includes Peacock Originals on flights with touchscreen TVs. Passengers can also enjoy exclusive offers at PeacockOnJetBlue.com.

Additionally, over 7,000 magazines and newspapers are accessible for free on wi-fi-enabled devices via the PressReader app.

JetBlueTV features exclusive programming from various partners, providing a diverse range of content to enhance the flying experience. Remember to bring your wired earphones, or purchase them onboard.

Spirit Airlines

Spirit Airlines is known for its budget-friendly fares, which has made it a popular choice among cost-conscious travelers.

Spirit Airlines has responded to these critiques by improving transparency in their communications and making operational enhancements to better manage on-time performance. This mixed feedback reflects the airline’s focus on affordable travel while also highlighting areas for improvement in customer experience.

Spirit Airlines, renowned for its budget-friendly fares, offers an economical travel experience with essential amenities. Catering to cost-conscious travelers, Spirit provides the basics needed for a comfortable flight. Adding value, they offer WiFi starting at just $3.99, making in-flight connectivity accessible and affordable. This service allows passengers to stay connected without breaking the bank, aligning with Spirit’s commitment to offering economical options for travelers.

Conclusion

To conclude, each airline offers a distinct approach to in-flight entertainment, tailored to their brand and customer base:

  • Alaska Airlines: Focuses on providing entertainment directly to personal devices with a wide range of content, including popular movies and TV shows, through a user-friendly system.
  • United Airlines: Emphasizes advanced technology with 4K OLED displays and Bluetooth connectivity, offering a future-oriented in-flight entertainment experience.
  • Southwest Airlines: Offers a variety of free movies, live TV, and on-demand TV series, catering to a wide audience, along with updated WiFi for faster connectivity.
  • JetBlue: Known for providing screens at all seats with packaged entertainment and live TV, though detailed 2023 information wasn’t available.
  • Spirit Airlines: Recognized for its budget-friendly approach, faces mixed reviews regarding entertainment offerings, focusing on cost-efficiency over extensive in-flight entertainment options.

Each airline’s entertainment package reflects their unique brand identity and target audience, offering varying experiences from high-tech solutions to budget-friendly options.

Looking for something else to do on a long flight? Check out our List of the Best Airplane Hobbies here…